Our Clients
Retail, CPG, logistics, manufacturing, pharmaceutical, finance and technology businesses that work with NeenOpal.
NeenOpal
Our Key Clients
Technology
Corel Canada
Corel Corporation is a leading software company headquartered in Ontario, Canada. The company specializes in graphics processing software with CorelDRAW being the most popular one. NeenOpal has been tasked with numerous engagements at Corel that includes Data Warehousing, Tableau Dashboard development and Salesforce Implementation. While the Data Warehousing and Tableau implementation is helping stakeholders track key business metrics in near real time, the Salesforce Data Migration is helping creating a unified view of the customers
Retail
Lakme India
Lakme is ranked as the number one cosmetic brand in India. The brand offers its colour cosmetics and skin care products - that are sold by Beauty Advisors from Kiosks places in various retail stores across the country. NeenOpal was tasked with reimagining the entire selling process at the stores - helping the Beauty Advisors sell more by giving them insights into customer's buying behaviour. An android application was developed - using which the Beauty Advisors can capture customer details and products they purchased at the store in real-time. Product recommendations were also shown to the BAs - helping them cross-sell and up-sell products further, resulting in increasing the overall order value.
Retail
Mcaffeine
Mcaffeine is the pioneer in manufacturing and marketing of caffeine based beauty products. NeenOpal helped the client with building streamlined data pipelines from scratch and set up clean data architecture to lay the foundation for analytics and enable data backed decision making through lucid dashboards. Neenopal designed comprehensive BI Reports with automated output mail triggers to enable clients in daily decision making in fields like Sales, Marketing,Customer Segmentation,Discounts analysis etc.
Retail
The Healthy Mummy - Australia
The aim of The Healthy Mummy has always been to empower mums to live a healthier life and it started off with just a few hundred mums using the programs on Facebook to now – 8 years later over 825,000 mums being part of The Healthy Mummy Community and transforming their health, life and body on The Healthy Mummy Plans.
Retail
7-Eleven Denmark
7-Eleven Denmark, one of the largest convenience store chain, is present in over 180 stores in Denmark. NeenOpal is working on pricing analytics project to determine optimal pricing for SKUs under different product categories by data mining sales data as well as contextual parameters like weather, population density, season, macroeconomic parameters and special events. The analysis is done based on extensive interview of store managers to understand customer behaviour to integrate qualitative insights, behavioural science with mathematical modelling.
Logistics
Hayleys Advantis
Hayleys Advantis Limited – (ADV) holds the Transportation and Logistics interests of the Hayleys Group, a diversified multinational conglomerate, which occupies a premier position in the Sri Lankan economy. Counting over fifty years of expertise in transportation and logistics in Sri Lanka, we are pioneers in the local shipping and freight forwarding agency business providing comprehensive end-to-end logistics solutions for air, land and sea.
Manufacturing
Hayleys Fabric
Hayleys Fabrics PLC is the pioneer in textiles manufacturing in Sri Lanka. We provide end to end solutions from design to manufacturing of fabric made out of natural and synthetic fibers. Our plant is capable of producing 2.5 million meters each month. Hayleys Fabric was ranked the No.:1 company in the Apparel and Footwear sector at the recently concluded CIMA-LMD's TOP 100 award ceremony.
CPG
Emami Ltd
Emami Limited is one of the leading and fastest growing personal and healthcare businesses in India, with an enviable portfolio of household brand names such as BoroPlus, Navratna, Fair and Handsome, Zandu Balm, Mentho Plus Balm, Fast Relief and Kesh King. Established in 1974, Emami has a portfolio of over 300 products based on ayurvedic formulations. Emami's current operations comprise more than 60 countries including GCC, Europe, Africa, CIS countries and the SAARC. Over 121 Emami products are sold every second some where around the world.
Finance
LB Finance
L B Finance PLC (LBF) is a licensed finance company. It was incorporated in May 1971 as a private limited liability company and subsequently converted to a public limited liability company in 1982. The Company was listed on the Colombo Stock Exchange in 1998 and was re-registered in June 2008 under the new Companies Act No. 7 of 2007. At the beginning, the majority shareholding was held by Lewis Brown & Company Limited. In 1994, Vanik Incorporation Limited acquired the controlling interest of the Company. Mr. Dhammika Perera, a well-known iconic entrepreneur took over the Company in 2003 and turned it around to be the vibrant and leading finance company that it is today.
Retail
WHSmith India
WHSmith is a British retailer, operating a chain of stores at railway stations, airports, hospitals, corporate parks. Presently there are more than 1350 WHSmith stores across the globe. NeenOpal is engaged with WHSmith India, that operates stores at the major airports, metro stations, educational institutions and corporate parks in India. NeenOpal is using machine learning algorithms for optimizing the assortment at the stores, with the end objective of maximizing the sales and margins at the stores.
Manufacturing
Prince Pipes And Fittings Ltd
Prince Pipes and Fittings Ltd continuously aims at growing its product range to meet the needs of a growing India. We are committed towards constant innovations in plumbing, irrigation and sewerage technologies to meet the nation's constantly increasing water demands. Prince Pipes constantly strives to pave the way for a future that provides clean water for everyone and everywhere; from the smallest villages to the largest cities.
CPG
Unilever
Unilever is a Dutch-British transnational Consumer Goods company. Its products include food, beverages, cleaning agents and personal care products. Its the world's largest consumer goods company by revenue. Unilever is one of the oldest multinational companies; its products are available in around 190 countries and Unilever owns over 400 brands.
Retail
Singer Sri Lanka
Singer has been in Sri Lanka since 1877, when the first Singer sewing machines went on sale at a Colombo store. Today, Singer (Sri Lanka) PLC. is a large, diversified company with unmatched presence throughout Sri Lanka. It remains a member of the worldwide franchise of Singer. Beginning with the sewing machine, Singer's product portfolio has diversified to encompass a highly successful multi-brand strategy combining products of top world marques with the company's own products across a range of household, industrial and financial categories.
Pharmaceutical
Venus Remedies
We are eying fruitation of breakthrough findings to make innovations enjoyable. We are 'VRL(Venus Remedies Limited)', a research driven Indian Pharmaceutical company with global footprints.
CPG
Yeh Tea Food Couture - Amsterdam
Yeh Tea is an organic tea retailer in Netherlands. We used Data Analytics to find tea flavours most appealing to the customers - resulting in increased sales. Helped the brand to expand its business outside Netherlands in countries like Germany, United Kingdom, Austria, Switzerland and Estonia. Reduced the supply chain cost by 50% and optimized the sales and distribution channels. Formulated the long term business strategy focusing by revamping the product portfolio, managing the webshop and investing in Digital Marketing to increase sales.
CPG
ChaiChun Tea
ChaiChun is a tea company based in Siliguri, West Bengal and sources its products from some of the finest tea estates across India like Darjeeling and Siliguri. The company has diversified into setting up tea shops across the country, to bring the perfect tea to its customers. NeenOpal and ChaiChun are working together in the long term - with NeenOpal becoming the growth partner for Chaichun, in formulating its Digital Marketing and Data Analytics strategy for its omni-channel growth endeavour in India and abroad.
Retail
EXIDE Batteries
Exide designs, manufactures, markets and sells the widest range of lead acid storage batteries in the world from 2.5Ah to 20,600Ah capacity, to cover the broadest spectrum of applications. Using the latest technological inputs, we manufacture batteries for the automotive, power, telecom, infrastructure projects, computer industries, as well as the railways, mining and defence sectors. NeenOpal is using machine learning algorithms to optimize the business planning for the company
Retail
Nilkamal Limited
Nilkamal Limited is Asia's largest plastic processor of moulded products based in Mumbai, Maharashtra, India. It is also world's largest manufacturer of moulded furniture. The Furniture product range comprises Plastic Furniture, Material Handling Crates and Bins, Baby Table, Center Table, Dining Table, Planter, Rack, Stool, Industrial Pallets, Waste Bins, Insulated Crates etc.
Retail
Safal
Safal is the largest organised retail network of fruits and vegetables in India. Currently it operates over 400 retail outlets in the NCR region and over 30 Outlets in Bangalore region. Safal is owned by Mother Dairy, a subsidiary of the National Dairy Development Board. Safal was started in 1988 as an Indian government initiative to benefit fruit & vegetable producers and the urban consumers. NeenOpal is developing Artificial Intelligent Analytics Model to improve the business process having direct impact on bottom-line.
Retail
DATERRA Portugal
Working with NeenOpal on this project was a truly outstanding experience. We had contacted Pavel Gupta and Himanshu in order to understand how NeenOpal could assist our work in DaTerra, a brand of high-fashion tableware ceramics handmade in Portugal, specifically to better manage our inventory levels and accurately forecast our production needs to improve our cash conversion cycle. After the kick-off meeting, NeenOpal delivered a bespoke solution that enabled us to reduce our inventory levels and CCC by 35%, and plan our purchasing orders more efficiently. We are sure that we will work with NeenOpal in the future again. - Vitor Monteiro, Brand Manager at Li & Fung
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Case studies
Client case studies
Building a Multi-Capability Retail Customer Support Assistant on Amazon Connect
Our client, a large retail group selling consumer goods, approached NeenOpal for a customer support assistant for its website, along the lines of the conversational shopping assistants the major online marketplaces now offer. The brief arrived as an exhaustive list of capabilities the assistant had to cover, spanning product research, cart building, order tracking, warranty and complaint handling, post-purchase care, and escalation to a human agent. NeenOpal built the assistant as a working proof of concept on Amazon Connect, the first time the team had taken Connect into a customer engagement. A conversational layer handles the dialogue, a governed tool layer gives the assistant controlled access to customer and product information, verified sign-in gates anything account specific, and a handover path passes the full conversation to a live agent when a person is needed. The build went from brief to working demonstration in four weeks.
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AI-Augmented ETL for Automating Multi-Portal Retail Reporting on AWS
A consumer beauty and personal care brand needed to bring its Walmart and Amazon supplier and performance data into a single AWS RDS PostgreSQL database. Walmart's data was split across a standard supplier API and three separate reporting portals (Retail Link, Scintilla, and Supplier One), each with its own authentication, file formats, and update cadence. NeenOpal designed a hybrid ETL platform with two ingestion paths running in parallel: an orchestrated API pipeline for the data Walmart exposes directly, and an AI-driven report retrieval pipeline for the data that fell outside the scope of the client's existing API access. Both paths converge on a shared Glue transformation layer, a common S3 staging area, and a single PostgreSQL database, with a separate one-time Spark job bringing in Amazon Vendor Central's historical data. The result is a single, config-driven system rather than a set of one-off integrations.
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Automating Signed Credit Application PDFs with HubSpot Webhooks and AWS Serverless
Our client, a managed technology services provider, partnered with NeenOpal to automate the business credit application its customers complete when applying for credit terms. Until then the whole process ran over email. The team sent the customer a Word form as an attachment, the customer filled in their details and emailed it back, and someone then filed the completed form against the right account in Salesforce. Every application involved a round of back and forth correspondence, manual handling at both ends, and a record that existed only as a document attached to an account. NeenOpal designed and delivered HubSpot form to PDF automation on AWS, a serverless document automation pipeline that replaced the email exchange with a single link on the client's website. A customer opens the form, enters their details, and signs, and a branded PDF is generated automatically, emailed to the address captured on the form and to the client's own team, and archived in encrypted Amazon S3, while the submission itself is recorded field by field in HubSpot. Nobody sends a form out, chases it back, or files it by hand.
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Tableau Dashboard Development for a US Insurance Organization: 4 Data Sources Unified
Our client, an insurance organization with field teams spread across every US state, partnered with NeenOpal to replace a manual, spreadsheet-driven reporting process with a consolidated Tableau dashboard environment governed by row-level security. Operational data lived in four separate systems covering Airtable, Salesforce, Google Analytics 4, and Google Search Console, and bringing them together meant exporting and stitching the data by hand, which left leadership without a single reliable view of performance. NeenOpal consolidated all four sources into an Azure SQL Server layer, reviewed and corrected the data quality issues that surfaced along the way, and delivered three Tableau dashboards across seven screens that refresh automatically every day. Row-level security was implemented across all fifty states and the independent districts, driven by an entitlement model the client maintains through a single Google Sheet, so every representative sees the states they are responsible for and nothing more.
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Pavel Motors Automates Vehicle Repair Estimation-to-Quote Process with Claude
For automotive service businesses, moving from a repair estimate to a customer-ready quote quickly is critical, yet the process typically means manually reviewing emails and attachments, extracting repair details, checking insurance eligibility, preparing the quote, and responding to the customer. Pavel Motors partnered with NeenOpal to transform this using Claude Cowork, building an AI automotive repair quote automation solution that connects intake, document understanding, business rules, quote generation, and customer communication: when an estimate arrives by email, Claude Cowork processes it along with its attachments, extracts the relevant vehicle, repair, cost, customer, and insurance information, applies Pavel Motors' business rules, and generates a customer-ready quote while giving customers greater transparency by identifying supported insurance providers and showing the estimated amount eligible for claim coverage. NeenOpal delivered the working automation in 5 days, giving Pavel Motors a scalable way to reduce repetitive administrative work, accelerate quote turnaround, and provide a more consistent customer experience.
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Unifying Multi-Region Sales Pipeline Analytics with Power BI and Power Query
Our client, a global healthcare company with commercial operations across Africa and Western Europe, partnered with NeenOpal to build a unified sales pipeline dashboard spanning more than six regional teams across two continents. Pipeline data was managed in isolation by each region, reported in inconsistent formats, and pulled from different systems including Salesforce and SAP, leaving leadership without a consolidated view of opportunities, orders, and revenue. NeenOpal designed and delivered a centralized sales pipeline dashboard in Power BI, powered by an automated Excel and Power Query ETL layer, that standardizes data from every region into one live view. The solution tracks each opportunity from lead to shipped order, benchmarks performance against multiple internal targets, forecasts revenue from existing customers, and lets non-technical users refresh the entire report in one to two clicks.
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